Inspired by the Ikebana, we co-create from the start with our clients, blending our tools and trainings to craft a programme tailored to their transformational needs. Each step fuels the next, making the ‘whole’ greater than the sum of its parts.
Sylvain, Co-founder TOMO® & Co.
For the Executive Committee of KUKA SYSTEMS GmbH France.
CHALLENGE: Regain cohesion by aligning to a shared vision.
> Click here to access the details of the KUKA case & their customer testimonials
For the Marketing Communication and Customer Experience team of PRIMAGAZ.
CHALLENGE: elevate a customer-centric culture to reinstate a service-first mindset across all actions and communications.
> Click here to access the details of the PRIMAGAZ case & their customer testimonials
For various groups of managers and team directors from BHV Paris.
CHALLENGE: Broaden skills through experimentation, fostering a culture of reflection and innovative initiatives for the benefit of the company.
> Click here to access the details of the BHV case & their customer testimonials
For 3DS Dassault Systèmes – Creation of the Creative Hub
CHALLENGE: Bringing together designers scattered across the globe within various subsidiaries of a multinational company to form a cohesive team. As a unit they could then effectively address the internal needs of departments worldwide.
> Click here to access the details of the 3DS Dassault Systèmes case & their customer testimonials
For the key accounts sales team in Europe from Kodak PPS.
CHALLENGE: To make the creative potential of a multi-million euro professional printing solution both perceptible and desirable to prospective clients.
> Click here to access the details of the KODAK case & their customer testimonials
Coaching workshops for Noémie & Chris, founders of POP IT, Ingrid, founder of LA FRENCH CONNEXION, Grégory, founder of MALO and LA REINE MER, Thomas, founder of DE BRASSERIJ & CO, among others.
CHALLENGE: Refine and take ownership of one’s business project to gain clarity and take action.
> Click here to access the details of the Entrepreneurs cases & their customer testimonials
For IDEO and other confidential clients.
CHALLENGE: Whether they be leaders, entrepreneurs, or managers these clients accompanied by Belinda in her capactiy as executive coach, made that inner journey, a journey that gave them the opportunity to stand back and measure their achievements, explore new avenues for their futures, and take the necessary action step by step. While the transition can be internal or external relative to one’s current position, the personal progression is always significant.
Executive Team (Re)Alignment: Stepping Back to Reconnect
For the Executive Committee of KUKA SYSTEMS GmbH France.
Challenge: Regain cohesion by aligning to a shared vision..
Kuka’s programme consisted :
> Individual Executive Coaching,
> Team Alignment Coaching,
> Leader-Facilitator Training.
In parallel to the individual coaching sessions for each of the four directors, where personal objectives and current situations were outlined, needs understood, and capacity for evolution assessed, we also organized two “out of the office” workshops. These workshops effectively realigned the team with a shared ambition for their company and identified priority areas for development. The experiences ranged from a conventional meeting room setting, working with creative tools, to engaging activities in the great outdoors, including a night hike in the mountains, an avalanche rescue exercise, and constructing an emergency igloo.
BENEFITS:
> Members of the Executive Committee had the opportunity to take a step back from their business operations and so then look forward to what could come next.
> In experimenting and adopting new ways of working together they strengthened their team bonds.
> Experiences and interactions outdoors led to identifying valuable practices that could be applied to enhance working relationships within the company.
“Our initial request presented a set of complex challenges: to carve out a new strategic direction for business growth, to strengthen the connections within the Executive Committee by collectively crafting and endorsing this new direction, to integrate a new member effectively, and to redistribute roles and share responsibilities more equitably.
To navigate these waters, TOMO® was with us every step of the way over several months, employing a refreshingly original approach. Being nudged out of our comfort zones helped us to access hidden strengths and capabilities. The challenges posed by the exercises facilitated a newfound mutual understanding among us. Adopting new perspectives, spurred by their inventive methodologies and scenarios uncommon in our engineering realm, broadened our horizons, leading us to come up with innovative solutions and, most critically, to enhance the unity within the Executive Committee.
Closely attuned to navigating challenging situations, TOMO®’s nurturing support has helped to broaden our mindset, sparked unexpected solutions, and most importantly, enhanced cohesion within our executive team.”
Otto Gerhäuser
Head of French Branch Office – KUKA SYSTEMS Gmbh
Cultivating A CUSTOMER EXPERIENCE CULTURE: Design Fiction™ for Pragmatic Foresight
For the Marketing Communication and Customer Experience team of PRIMAGAZ.
CHALLENGE: elevate a customer-centric culture to reinstate a service-first mindset across all actions and communications.
Primagaz’s programme consisted:
– Design Fiction™ Seminars: 2 days of Forma(c)tion™ – Theme : AND IF TOMORROW™ focusing on the question “What if tomorrow we launched our own rival company, how would we win over Primagaz customers?”,
– Tailoring of the training protocol to align with the company’s strategic ambitions, the personalities of the team members, and their individual challenges, in partnership with the project leader (Director of Marketing & Customer Experience, member of the Executive Committee),
– Executive coaching.
BENEFITS:
– Discovery of co-creative tools for everyday application,
– Liberated from the typical constraints of corporate self-censorship,
– Recognition that prioritising customer service stimulates the capacity for innovation.
“When I first met TOMO®, I was looking to build a customer-centric culture within our Marketing and Digital team and creatively revive the collective spirit. With the guidance of Belinda and Sylvain, I was able to tackle two challenges: encourage my team to step into our customers’ shoes to identify pain points in their journey’s, while adopting new creative tools that allowed us to reinvent our customers’ experience.
After two days of an energetic and enjoyable seminar, the team fully embraced the tools and the importance of customer experience. They have now become dedicated advocates for the voice of the customer. Thank you to TOMO® for having listened so attentively to our needs, and for their professionalism, and infectious enthusiasm.”
Laetitia Aymard
Head of Marketing & Client Experience – PRIMAGAZ
Collaborative Innovation for TALENT DEVELOPMENT
For various groups of managers and team directors from BHV Paris.
CHALLENGE: Broaden skills through experimentation, fostering a culture of reflection and innovative initiatives for the benefit of the company.
BHV’s programme consisted:
– Individual executive coaching
– Group coaching
– Design thinking seminar and prototyping workshop
“Since 2021, TOMO® has been helping us develop various talent development and confidence-building training programmes. By delivering several of the modules that comprised these programmes, they contributed to the personal and professional growth of the selected team members. Experimenting with new, faster, more creative, and customer-focused work methods enabled our employees to lead projects collaboratively from start to finish. By nudging them out of their comfort zones, we’ve seen team members open up and become proactive contributors to the business. The programme is challenging, yet conducted in a flexible and supportive environment, which is why we value working with Belinda and Sylvain.”
Séverine Le Gal
Training Manager – SGM LE BHV MARAIS
“TOMO® is attentive and has exceeded our expectations in experimenting with faster and more creative work methods, opening new horizons for team members and, by extension, for the enterprise.”
Julie Raclin
Recruitment & HR Projects Manager – SGM LE BHV MARAIS
FORMING A NEW INTERNATIONAL TEAM: Uniting Around a Shared Team Identity
For 3DS Dassault Systèmes – Creation of the Creative Hub
CHALLENGE: Bringing together designers scattered across the globe within various subsidiaries of a multinational company to form a cohesive team. As a unit they could then effectively address the internal needs of departments worldwide.
3DS Dassault Systèmes’s programme consisted:
– Individual executive coaching
– Group coaching
– Collaborative innovation workshop
“Bringing together a dispersed international creative team was a formidable challenge that demanded a year-long transformation of mindsets, tools, and organizational structures. Through a mix of face-to-face and virtual cooperative workshops, each team member carved out their niche, showcased their talents, and embraced independence, all while maintaining a focus on the collective goal. Despite the stark cultural and professional contrasts at the outset, this intricate mission culminated in success”
Géraldine Gandveau
Worldwide Marketing Director – 3DS CATIA
RE-ENERGIZING A SALES TEAM to Accelerate Closings
For the key accounts sales team in Europe from Kodak PPS.
CHALLENGE: To make the creative potential of a multi-million euro professional printing solution both perceptible and desirable to prospective clients.
Kodak’s programme consisted:
– Design Thinking seminars
– Group coaching
“There are times when one has to stop and take check, so as to be able to move forward with renewed energy. Accompanied by TOMO® we were able to define a new starting point; that of the challenges faced by the “clients of our clients”. We were then able to create totally new solutions based on our technology and that were fully focused on their business imperatives. The benefits were two fold: bringing us closer to our clients, while discovering the strengths and extended possibilities of our own products. We were even able to accelerate certain closings. Unleashing our creative capacities was wholly positive on all fronts”
Franck Bouchaud
Sales Leader – Kodak PPS
ACCELERATING THE DEPLOYMENT of Entrepreneurial or Intrapreneurial Projects
Coaching workshops for Ingrid, founder of LA FRENCH CONNEXION, Grégory, founder of LA REINE MER, Thomas, founder of DE BRASSERIJ & CO, Noémie & Chris, founders of POP IT, among others.
CHALLENGE: Refine and take ownership of one’s business project to gain clarity and take action.
Entrepreneurs’s programme consisted: :
> Executive coaching,
> Creative Problem Solving™ workshop.
“Leaders, and more importantly entrepreneurs need to be accompanied to ensure they succeed each crucial stage of getting a business up and running. When I created my company, TOMO® was there to challenge me and help me refocus on the essence that would make my project. With their strong knowledge of branding we were able to co-create the brand Le Reine Mer, an intelligent brand story that carried meaning and value and which then meant I was able to engage important partnerships, from client to financial, and ensure the success of my project”
Grégory Areinx
Founder of LA REINE MER® & MAISON MALO®
“After several successful entrepreneurial ventures, we wanted to take it a notch higher with this new project. Focusing on our brand from the beginning, just as we would do with our business and financial model, meant placing the reality of our customers at the heart of our approach. More comfortable with algorithms than semantics, we needed to find a partner capable of assisting us without stripping us of this crucial step in creating a business. TOMO® caught our attention, as they are not a consultancy firm but a coaching studio. They challenged us, and enabled us to frame & articulate the deep meaning of this project for ourselves, so laying the foundation of our new brand. Reflecting on our journey, now that our venture has launched, I can attest that branding and content creation are significantly more straightforward when the brand’s purpose is well-defined and deeply aligns with both one’s values and those of one’s clients. It was a remarkable experience – I highly recommend it.“
Noémie Pélékhine
co-fondatrice & CEO de POP IT®
FACILITATING PROFESSIONAL TRANSITIONS
For IDEO and other confidential clients.
CHALLENGE: Whether they be leaders, entrepreneurs, or managers these clients accompanied by Belinda in her capactiy as executive coach, made that inner journey, a journey that gave them the opportunity to stand back and measure their achievements, explore new avenues for their futures, and take the necessary action step by step. While the transition can be internal or external relative to one’s current position, the personal progression is always significant.
Professional transition programme consisted:
> Executive coaching,
> Creative Problem Solving™ workshop.
“…TOMO® had us begin with the challenges of ‘our clients’ clients’. This brought us closer to our clients, allowing us to rediscover the strengths of our own product …”
Franck Bouchaud
Sales Leader – Kodak PPS